Broken Book Binding

[Cozmic11]

Hi Paizo,

I have dropped support an email but unfortunately haven't got a reply (I understand that you guys don't operate on weekends, but I have experienced quicker resolutions using the forums)

My Starfinder Core Book spine has broken. I have attached a picture in the email.

I have contacted the store I brought the book through and they said they have had no issues and as such will not offer a replacement and that I need to contact you directly.

I have sent them a link to your statement about the binding issues and they still say I need to contact you directly.

Thanks
Odin.

[Sharaya]

Hi Odin,

Thanks for that info. We'll get to your email as soon as we can, though it might take some time, as our inbox is really backlogged.

Thanks!
~Sharaya