Book Binding Exchange

[Ancalag.12]

Hello Paizo,
im writing because i purchased the core rule book from barnes and noble. they refuse to honor the exchange program. I just realized the binding issue on my book can you folks help.

[Diego Valdez]

Hello Ancalag.12,

Please send some pictures of the book to [e-mail] and we should be able to get it taken care of for you.

Please keep in mind that we have a very large influx of emails and while we are working hard to get them all responded to it is a large backlog and will take some time for you to hear back from us. But you will hear back from us.