Damaged Product


Customer Service


Pathfinder Adventure Path, Starfinder Adventure Path Subscriber

I received Ruins of Azlant #3 and Dead Suns #2 in the mail this week and they are not in good shape. Both books were noticeably bent in transit in such a way that the front and back covers have distinct creases. I have pictures that I do not know how to post, but even then, unfortunately, my camera is of low quality.

I also have pictures of the envelope they shipped in, which was damaged enough that I only had to open half of the envelope to get the books out, as the rest was already flopping freely around.


Pathfinder Adventure, Adventure Path, Lost Omens, Maps, PF Special Edition, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game Subscriber

Send the pictures to customer.service@paizo.com. They’ll want them anyway for quality assurance purposes, so doing that now will save a step for when CS sees and replies to this thread.

Customer Service Representative

Hi The Lone GM,

I'm sorry to hear that. As skizzerz suggested, please email us some pictures.

I've added replacements to your sidecart to ship with your next subscription order.

If you have any further questions, please let us know.

Thanks!
~Sharaya

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