Disappointment with Broken Combat Tiers - Paizo Order #4427526


Customer Service


Hi Paizo,

I used my new Combat Tiers for the first time last night and was shocked and disappointed to find that two of them broke, one snapping completely, as I was using them. I was usinging them as intended and was simply seperating two of the tiers when they broke.

I am doubly diasppointed as this has happened after having them shipped to the UK, which almost doubled their cost in shipping and tax fees.

I have taken some photos which I can email you for review. I'm really not happy with this and would like them replaced ideally, or refunded otherwise. If these have snapped on day one, then I can't reasonably expect them to last for even the full length of a campaign, let alone years of play.

I hope we can sort this out,

Regards,

James

Customer Service Representative

Hi James,

Can you please email us the pictures and we'll see what options we have for you from there?
Please note that our inbox is really backlogged right now, so it may take some time to get a response. Sorry for any inconvenience.

Thanks!
~Sharaya

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