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Ahoy hoy,
Something came up and I'm wondering if you can suspend my currently pending order for a few weeks, if it's too late that's cool too, it would just make things a little less financially stressful until October 26th.
Thanks for your time either way!
Happy Monday!
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Never mind, belay that order.
On a related note, can you make sure my order uses the store credit someone so generously sent me.
Thanks!
Enjoy your day off and have a good Tuesday! (because I realized you're closed today).
Customer Service Representative
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Sure thing, Cap'n!
It looks like your order is in the batch that the warehouse is revving up to send, so you might have seen an authorization go through a bit earlier. However, I've told the order to use Store Credit and i'll be reversing the authorization request in just a moment. Sorry we didn't catch that in time! You should see that fall off in 1-5 business days.
Just let me know if there are any hiccups or if anything needs to be adjusted, and I'll be glad to help out.
Thanks!
Katina
No worries, I'm sure it all worked out fine, thanks!
Looks like you nailed it from my end with the bank and store credit, crisp high fives for everyone!
Thanks again!
Good news everyone!
My box o' books arrived yesterday and everything looks beautiful, the CRB replacement is in great shape!
So crisp high fives for everyone in warehouse and customer service!
You guys have been doing a spectacular job! Thanks!!
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Hello Captain,
Thank you for the praise! Glad to hear everything is good!