Pending Order??


Customer Service


My order (Order 4456953) was made over 3 weeks ago and has been sitting as "Pending" ever since.

What do I need to do for it to ship? I have enough on my card, and everything appears to be in stock. Why is it not going through yet??

Customer Service Representative

Hello VenomousDuck,

There are some items we have to get from a distributor or manufacturer when an order is placed for them. These items will show a longer ship out time on the availability portion of their product page. This was the case for one of the Reaper miniatures you ordered. This had an estimate of 4 to 18 business days to get to us from the supplier. It has arrived and your order went onto a pick list this morning. So it should be on its way to you soon.

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