Binding issue not resolved.

[StarNerd81]

I send out an email about two weeks ago about the binding issue that seems to be common with this book. I got a quick response back saying that if I sent my shipping address that I would be taken care of with a new book. I responded quickly with my shipping address and have not heard back from anyone nor have I received a new book yet. I was just wondering if my address was received or if I need to resend it?

[Sharaya]

Hi StarNerd81,

I'm sorry for the delay in responding to your email. We have been receiving an extremely high volume of inquiries and have been short staffed for various reasons, so we're trying to catch up on the backlog as quickly as we can.

Your emails are in the inbox and we'll get to you as soon as we can. Thanks for your patience!

~Sharaya

[StarNerd81]

Thank you