Uh oh! Looks like sidecart minis haven't shipped with any of my subscriptions


Customer Service

Dark Archive

Can you please check? I know that this has occurred in the past and they had to be manually moved from sidecart to ship.

Thanks!


Pathfinder Starfinder Society Subscriber

I've had a few minis stuck in my sidecart for a few months as well.

Customer Service Representative

Hello Masterslate,

For each item you ordered more than we have available, so they system is waiting for more to come in to ship them. Since these are long out of print it is unlikely we will be getting more soon. If you'd like I can reduce the quantity on each so what we have will ship out with your next order. Otherwise they will keep waiting for more to arrive.

Customer Service Representative

Hello David,

I see several things going on with the miniatures in your sidecart. All but 2 of them are either pre orders, were added to the sidecart after the monthly subscription order had been generated, or are items we have to get from a supplier and had not arrived yet when the monthly order was generated.

I see 2 miniatures that are out of stock and we are not likely to have more in the near future, so those 2 will likely not ship out until we get more, if we get more. I can cancel them if you'd like but leaving them in your sidecart means if/when we get more they will ship out. Let me know what you prefer.


Pathfinder Starfinder Society Subscriber

Thanks -- Please leave the minis in my sidecart then.

Dark Archive

Hi Diego, You can reduce the quantity so that whatever is in stock ships with the next order.

Thanks!

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