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Order #4344001 *urgent*: 18 $ AP plus 40+ $ shipping

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Pathfinder Adventure, Rulebook Subscriber

Dear customer service,

you kindly switched my delivery address for last month to a US address, because I happened to be in the States for the Starfinder launch. You also switched back to my German address right after, as I had requested, but unfortunately the shipping modality carried over, too, costing me 40+$ in shipping.

I know I should have caught that when you sent the first shipment notice but I didn't notice it until just now when I got your final shipment notification.

Is there any way you can call the delivery raptors back?

EDIT: I also just realized that my shipping option is set to Cheapest... Could you please check for me what went wrong here?
Pathfinder Adventure, Rulebook Subscriber

Three days and no response... that is most unusual. Are there any difficulties in processing my request? Anything I can do to help?
Lantern Lodge Customer Service Manager

Our Customer Service has been a bit overwhelmed since Gen Con, and it appears this slipped through the cracks. I will have someone look at it first thing tomorrow when the office is open and figure out what we can do to fix this for you.

Thanks
Sara Marie
Customer Service Representative

Hi Nullpunkt,

I've sent you an email.

Thanks!
~Sharaya
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