I've been using my CRB for about a week and the binging just gave way . Who do I contact to set up a replacement :(
If they were purchased through a retailer other than paizo.com, your first step should be to seek a resolution through that retailer, whether that be an exchange or replacement, or a refund.
(Extra info: The retailer can then get a replacement or credit from their distributor, who gets a replacement or credit from us. This ensures that bookkeeping/accounting for damages or manufacturing errors is coming back to us through the same channels they went out.
If any retailer is having issues with this with their distributor(s), then they should contact our sales team at distributor.orders@paizo.com, so they can work to get everyone on the same page.)
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If you purchased it from us, please email us some pictures of the book in an email, along with your order number.
Thanks!
~Sharaya
Thanks I shot an email off to my retailer. Hoping for the best :)