SRCB binding issue and Starfinder RPG subscription cancellation

[Mimski]

Hello!
Almost two weeks ago I sent the customer service an email about my Starfinder Core Rulebook from order 4355314. I understand you've been pretty slammed now, but I'd still like to make sure the mail wasn't overlooked. (The order number is in the subject line.)
Also, the binding loosened up a bit more since I wrote that mail (Inbetween the book was used for character building sessions and one playing session).

In addition I'd like to cancel my Starfinder Roleplaying Game subscription. Unfortunately right now it looks like the cost is too much for me and I'll just get the PDF.

Thanks in advance!

[Sharaya]

Hi Mimski,

I can confirm that your email is in the inbox. We'll get to it as soon as we can!

I've cancelled your Starfinder RPG subscription and you should get an email that confirms this change to your account.

Thanks!
~Sharaya

[Mimski]

Thank you very much!