# 4402598


Customer Service


Hi

I posted before and have been trying to email back again but no response is happening so thought would try here as it worked last time - updated payment details with new address so hopefully payment can verify but I am getting no feedback from the website as to whether it has worked or not - can you check that the card is now working and get back to me please? also when are you expecting this preorder to ship?

Thanks

Paizo Employee Customer Service Representative

Hello Flo,

Thanks for letting us know! I'm sorry I hadn't seen your response; it looks like we received it at about 9pm on Thursday. I was out on Friday, and Monday was a holiday for us so nobody was in the office. Sorry about that, but thank you for your patience!

I've found your email in our inbox, so I'll go ahead and respond there to verify address information. Please let me know if there is anything else I can assist you with in the meantime.

Thanks!
-Katina

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