As with some other people - I've also noticed the binding on my Starfinder core rule book is starting to come apart.
I bought this from a local store but unfortunately they are out of stock for exchanging it and not sure when or if they are getting restocked on them.
Is there any thing I can do for a replacement? I have emailed customer service with some pictures but haven't heard any response yet
Hello Queuedog,
Thank you for the pictures. I should be able to get a replacement set up for you. I see 2 shipping addresses on your account and the last time we shipped anything to you was more than a year ago so I am not sure which address it needs to go to. Once I do I can get it on its way.
Hello Queuedog,
Thank you for the pictures. I should be able to get a replacement set up for you. I see 2 shipping addresses on your account and the last time we shipped anything to you was more than a year ago so I am not sure which address it needs to go to. Once I do I can get it on its way.
Ok, thanks
I've updated my default address to the correct one.
Also will this have a return shipping label or info for shipping back the old book?
Hello Queuedog,
Thank you for the update. I have set up a replacement and you should be receiving an email confirmation. Please look it over and let me know if any changes need to be made.
You do not need to send back the old book. Keep it with our apologies.
Hello Queuedog,
Thank you for the update. I have set up a replacement and you should be receiving an email confirmation. Please look it over and let me know if any changes need to be made.
You do not need to send back the old book. Keep it with our apologies.
Ok, thanks - everything looks good in the email
Also I appreciate the quick response on here and can understand you are probably slammed from the release of starfinder