SFS Subscription Not Activating (8 / 18 thread)


Customer Service

Liberty's Edge

Chris Lambertz wrote:
Katina is working to resolve issues for subscribers whose PDFs did not spawn as I type this. She's indicated that she should be wrapping that process up for the larger group of folks who didn't fully later this afternoon. If you're still running into issues tomorrow morning, I would follow up in a separate thread.

As requested, this is a separate thread for 8/18.

I have a subscription to the SFS material, but I have not been charged or received product yet (which is vastly better than being charged and not receiving product, but still not good). Please feed my hunger for materials.


Pathfinder Adventure Path, Lost Omens, Maps, Rulebook, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

Ditto.

Paizo Employee Customer Service Representative

swordchucks wrote:
Chris Lambertz wrote:
Katina is working to resolve issues for subscribers whose PDFs did not spawn as I type this. She's indicated that she should be wrapping that process up for the larger group of folks who didn't fully later this afternoon. If you're still running into issues tomorrow morning, I would follow up in a separate thread.

As requested, this is a separate thread for 8/18.

I have a subscription to the SFS material, but I have not been charged or received product yet (which is vastly better than being charged and not receiving product, but still not good). Please feed my hunger for materials.

Hi swordchucks,

I've generated your order manually and you should be all taken care of now. Feel free to look over your account to make sure everything looks correct, and just let me know if anything needs to be adjusted.

Thanks!
-Katina

Paizo Employee Customer Service Representative

Drago95 wrote:
Ditto.

Hi Drago95,

I responded in another thread earlier, you should be all taken care of. ^_^

Liberty's Edge

Pathfinder Adventure, Adventure Path, Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber
Like Some Brain-Dead AOLer wrote:


Me too.

Paizo Employee Customer Service Representative

Reckless wrote:
Like Some Brain-Dead AOLer wrote:


Me too.

Hi Reckless,

I believe you should be fixed now.

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