Katina Davis
Customer Service Representative
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I subscribed on Tuesday, and I got the last 2 scenarios for Season 8 of PFS, but I don't have the first 3 for Season 9, or the 3 Starfinder scenarios for which I also subscribed. Please help.
Hi there,
I have granted your scenarios manually and sent you a confirmation email for the order. Please feel free to review it and make sure that everything got set correctly to your account, and let me know if there is anything that needs to be adjusted.
Thanks!
-Katina
Katina Davis
Customer Service Representative
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I have not received (or been charged for) my Starfinder Society scenarios yet either.
Hi Drago95,
You should be all fixed up now too! Looks like our system sent you a bunch of confirmation emails, but your PDFs should be on your account now. Just let me know if you have any troubles.
Thanks for your patience!
-Katina
| Drago95 |
Drago95 wrote:I have not received (or been charged for) my Starfinder Society scenarios yet either.Hi Drago95,
You should be all fixed up now too! Looks like our system sent you a bunch of confirmation emails, but your PDFs should be on your account now. Just let me know if you have any troubles.
Thanks for your patience!
-Katina
All good! Thank you very much!
Katina Davis
Customer Service Representative
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Hi, I got my Starfinder society scenarios, but I haven't yet gotten my Pathfinder society scenarios. Thanks.
Hi Mil,
Thanks for letting me know! Looks like I had to poke one more thing, but it *should* be all set now. Our system had tried to charge you twice for those scenarios, but I've refunded the extra $11.97 back to your card, so you should see that show up in the next couple of business days.
Sorry about that! Just let me know if it's still having issues. :)