I'm a little concerned about this order. It looks like it's going to charge me for the Starfinder Society adventures. I thought that as a Starfinder Superscriber I was going to get those for free. Did I click something wrong accidentally?
Could you look into this? Thanks in advance.
Hello Onathrin,
Thank you for letting us know. It looks like the issue is that you started a Starfinder Society Scenarios subscription when you started all of the other subscriptions. So the system was trying to generate the ones for the sub you started instead of the free ones you get for having the four physical subs. I have cancelled the subscription that was causing the issue. The order should now reflect the PDFs being free.
Hello Onathrin,
Thank you for letting us know. It looks like the issue is that you started a Starfinder Society Scenarios subscription when you started all of the other subscriptions. So the system was trying to generate the ones for the sub you started instead of the free ones you get for having the four physical subs. I have cancelled the subscription that was causing the issue. The order should now reflect the PDFs being free.
Cool! Thanks Diego!
I hate being a bother again, but I'm having another problem with this order. It included the PFS scenarios 9-01, 9-02, and 9-03, but these scenarios did not get added to my downloads.
Thanks in advance.
Customer Service Representative
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I hate being a bother again, but I'm having another problem with this order. It included the PFS scenarios 9-01, 9-02, and 9-03, but these scenarios did not get added to my downloads.
Thanks in advance.
Hi Onathrin,
Thanks for letting us know! I've given the order a poke and I believe you should have those PFS scenarios now. Just let me know if you have any further troubles accessing them.
Thanks!
-Katina