Order 4371144


Customer Service

Grand Lodge

new card provided. please reprocess.

Customer Service Representative

Hello Herald,

Your order still had the original payment method on it so I switched it to the only other payment method I see on your account. When I tried to authorize it it was declined due to failing the address verification system. Usually this happens when the billing address attached to the card does not match what the bank has on file.

Grand Lodge

Update once more. Sorry for the confusion.

Customer Service Representative

Hello Herald,

Thank you for the update. I just gave it another try and it authorized successfully. So everything looks good on your order now. It should be on its way to you soon.

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