Cancel Everything

[sowhereaminow]

I'm tired of my physical books arriving destroyed. Your shipping methods lack ability to be tracked to predict arrival. Packaging is very substandard and completely incapable of surviving the mildest of weather.

I don't know what changed, but multiple orders have arrived in damaged, or outright destroyed, condition. This never used to be a problem. I refuse to pay for any more.

Thank you.

[Terevalis Unctio of House Mysti]

I once got a damaged AP book and I let them know, it was replaced.

[Diego Valdez]

Hello Sowhereaminow,

Your subscriptions have been cancelled. You will be receiving an email confirmation.

[sowhereaminow]

Diego Valdez wrote:

Hello Sowhereaminow,

Your subscriptions have been cancelled. You will be receiving an email confirmation.

Thank you for promptly taking care of this.

[sowhereaminow]

Terevalis Unctio of House Mysti wrote:

I once got a damaged AP book and I let them know, it was replaced.

Such has not been my experience. Though I'll be happy to return them next week at Gencon.

[Diego Valdez]

Hello Sowhereaminow,

You don't need to send back any damaged items. If you let me know which items they were I can get replacements set up for you. If you're able please also send a picture or two of the damaged items that I can pass along.

[sowhereaminow]

Diego Valdez wrote:

Hello Sowhereaminow,

You don't need to send back any damaged items. If you let me know which items they were I can get replacements set up for you. If you're able please also send a picture or two of the damaged items that I can pass along.

What email should photos be sent to?

[Diego Valdez]

Hello Sowhwereaminow,

You can send them to [e-mail].