Order 4414475: Credit card failed to process / updated credit card


Customer Service


So my credit card for subscription order failed to process. I have no idea why, but I switched the order/subscription to a different card. No idea if I needed to manually contact you guys or if it would attempt to charge the new card automatically. Sorry, just anxious/excited to get my order!

Customer Service Representative

Hello Darthfodder,

Your card was declined due to failing the address verification system. Usually this happens when the billing address attached to the card does not match what the bank has on file.

Your updated card authorized successfully so everything looks good on your order now.

Community / Forums / Archive / Paizo / Customer Service / Order 4414475: Credit card failed to process / updated credit card All Messageboards
Recent threads in Customer Service