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This order was supposed to have been automatically cancelled when I shifted to the subscription, but I just got charged twice and got two separate shipping notices.
Given that this dropped my checking account into the negatives, I'm a little upset that the order didn't cancel like it should have. Can someone lend me a hand, here?
The order that shipped as I understand it was supposed to is 4354655. The order that was supposed to be voided due to the subscription is 4236682.
I'll be perfectly happy to send the second book back, but can y'all refund the one, since it was your system not working as intended, and I did ask about it here when the subs became available to try to keep this from happening?
Hello Kassil,
Both orders were part of a label run so they had not left the building yet. I was able to stop one of them before they did leave, and I have issued a refund for order 4236682. You should be able to see it as soon as your bank processes it.