Issue with Order No. 4410117


Customer Service


Hi,

Ive recieved an email saying there is an issue with my payment method for this order - but I cant work out why (its the same card thats been used successfully before) or how to change it to an alternative

Could you let me know what I can do please?

Thanks
Ben

Customer Service Representative

Hello Colemaninho,

The issue was that there was not a payment method attached to the order. I attached the payment method associated with your subscriptions. If you prefer to use a different one please let us know. Otherwise everything looks good with your order now.

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