Please clean up my subscriptions


Customer Service

Silver Crusade

I just decided to add the remaining starfinder subscriptions. Because they were added after order spawning, they are a bit of a mess. Could you please combine the orders, and remove non-subscription copies of things I now get subscription copies of?

Also, please cancel my Pathfinder adventure path subscription, including the upcoming volume from my already spawned order.

Thanks, and sorry for the bother.

Customer Service Representative

Hello Redelia,

Your Pathfinder Adventure Path subscription has been cancelled.

I have combined all of the Starfinder items into one order. You will be receiving an email confirmation.

Silver Crusade

Order 4375014 still looks a little wonky. It has a whole bunch of cancelled stuff and a map pack that was already shipped; that is fine. It also has a non-subscriber copy of one of the Starfinder maps, which I believe should have been cancelled. It also contains a classic flip-mat which I had added to ship with my subscription, could you please attach it to the new order?

Silver Crusade

Actually, please just cancel the Pathfinder classics flipmat, also. It's simpler that way because it leaves me with just the starfinder subscription stuff.

Silver Crusade

My subscriptions page is now showing all the Starfinder starting stuff as shipping in November, despite the fact there's also an existing order for it.

Customer Service Representative

Hello Redelia,

I have cancelled the flip mat. All of your Starfinder items are in an order that will be shipping out in the normal August shipping window.

Silver Crusade

Thank you very much for fixing everything. The orders all look good. If the November part of the My Subscriptions page continues to look odd after my August order ships, I'll post again.

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