I just got the go ahead from the boss to subscribe. Any chance I can start with the core rulebook rather than the alien archive?
Flagged to move to the Customer Service forum where they can help you with this.
During the subscription-spawning window (when they've started the process of creating everyone's order but haven't finished yet), the display sometimes goes wonky and tries to "skip" the current product. That's most likely what happened here. The CRB will probably be available to start a sub with again after the sub run, but Customer Service can almost assuredly fix yours manually.
Thankyou!
Hello John,
I have generated a Core Rulebook for you. You should be receiving an email confirmation for the order.