Order #4312129


Customer Service


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hello - this order which was to contain Ironfang #5 has not shown up at my address yet, however the next volume in the AP (#6) showed up today.

Customer Service Representative

Hello Feeroper,

Your order should have arrived by now so it sounds like it is lost in the post. I have set up a replacement for you which should be shipping out along with your August subscription order.


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I have my august order set for pickup at gen con - will that affect it?

Customer Service Representative

Hello Feeroper,

Yes it will. The replacement will not be avaialble for pickup at the show, so it will wait until the September order if you have GenCon pickup set. Do you prefer I ship it out on its own right away?


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

No that's okay, it is fine to ship with the September order, Im in no rush - Ill be picking up all the Starfinder stuff at Gen Con after all.

Thanks!


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hello,

This order that was missing just arrived at my house today, so you can cancel the replacement that was going to be sent in September for Ironfang #5.

Thanks!

Customer Service Representative

Hello Feeroper,

Thank you for letting us know. I'm glad to hear it finally arrived! It sure took its time though. I have removed the replacement from your sidecart so it won't be shipping out.

Community / Forums / Archive / Paizo / Customer Service / Order #4312129 All Messageboards
Recent threads in Customer Service