Order 4374424


Customer Service


How long between placing an order and it being shipped, typically? Thanks!


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If you look at the product pages for the items in the order, they will give you an estimate. For example, these dice ship in 1 to 7 business days, while these ship in 4 to 11 business days.

Short answer: It depends on what you order.

Customer Service Representative

Hello W,

Joana is correct. Normal shipping times for us are 1-7 business days, but there are some items we have to get from a distributor or manufacturer when an order is placed for them. These items will show a longer ship out time on the availability portion of their product page as in the second link Joana posted. Keep in mind that business days exclude weekends and holidays as we are closed for those.


3/5 items say they ship in 1-7 business days. 1 item says it ships in 7-10 business days and the other 6-18 business days.

August 2nd is 18 business days after the order was placed on July 7th, so assuming the entire shipment is waiting on the last item, I'll check back then.

Thanks for pointing me to the estimated shipping time.


Order 4374424 is still pending. Please advise.

Customer Service Representative

Hello W,

The miniature we were waiting on arrived on Friday. Your order is on a pick list right now and should be on its way to you later today.

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