Question about gencon pickup


Customer Service

Grand Lodge

Hello,

I signed up for the Starfinder subscriptions and recieved an email that mentioned that some of them would be available for pick up at gencon but not all of the items that are supposed to be available. Can you confirm that both of my orders with items that can be picked up at gencon are going to be there and not shipped? The order numbers are 4360510 and 4360496.

Thank you

Customer Service Representative

Hello Jason,

All the items have been merged into the one order, which is set for convention pickup. So everything looks good on your order now. You will be receiving an updated email confirmation.

Grand Lodge

Thanks Diego! I know you guys are getting run ragged in the Gencon lead up and I appreciate the response.

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