Starfinder Superscriber glitches on My Subscriptions page


Customer Service


Pathfinder Maps Subscriber

I'm having the following issues:
1. No Starfinder products listed under my August or September Expected-to-Ship preview (though Alien Archive appears in October).
2. Starfinder Core Rulebook no longer in my sidecart (though it appears in my one Pending order on the My Account page).
3. Only Starfinder RPG and Starfinder AP listed among My Subscriptions (Starfinder Pawns and Starfinder Maps subs missing).
4. Starfinder Charter Superscriber tag missing from my forum posts.

Customer Service Representative

Hello ElricS,

Numbers 2-4 should all be sorted out now. You should be able to see the subscriptions on your My Subscriptions page and all of the starting items in your sidecart. Number 1 is related to a normal display issue that happens when we are doing the subscriptions for the month. The next months items are often not visible until we finish the current months subscriptions.


Pathfinder Maps Subscriber

That's me sorted, then. Thanks, Diego!

Scarab Sages

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

I also may have a glitch.
I signed up for all 5 Starfinder subscriptions, but only these 3 are showing up:

Starfinder Roleplaying Game
Starfinder Adventure Path
Starfinder Maps

Customer Service Representative

Hello Charles,

Thank you for letting us know. You should be able to see all 5 subscriptions now, and you should be able to see all the items in your sidecart.

Scarab Sages

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

Thanks Diego.
All are accounted for.

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