Order 4359309


Customer Service

Grand Lodge

Pathfinder Adventure, Adventure Path, PF Special Edition Subscriber; Starfinder Charter Superscriber

I subscribed to several Starfinder subscriptions, but Starfinder Accessories is not showing up under my account and I'm still seeing several items in my sidecart that should be removed by subscribing?

Paizo Employee Customer Service Representative

Hello Eru,

Thanks for letting us know about this! We're still having some growing pains with the new subscriptions, so the subscriber tags might not all be showing up correctly just yet. Hopefully that will be ironed out pretty soon.

In the meantime, I've made sure that all of your subscription products are in your sidecart, and the duplicates have been canceled. Feel free to look over your sidecart to make sure that everything looks good, and just let me know if you see anything that needs to be adjusted.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina

Grand Lodge

Pathfinder Adventure, Adventure Path, PF Special Edition Subscriber; Starfinder Charter Superscriber

Looks good, just have 2 folios in sidecart (1 with Sub, 1 not). I just noticed my order is still pending, not sure if that's the problem with my subs not working correctly.

Thanks,
Eru

Customer Service Representative

Hi Eru,

I've done some more poking and prodding with your order and subscriptions and things should be looking/displaying more correctly now.

Please let us know if anything else still seems amiss.

Thanks!
~Sharaya

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