I just attempted to subscribe to all four starting subscriptions for Starfinder. This was done under order 4347953.
Currently, my forum tags only show the Starfinder AP and RPG subscriptions.
My subscription page only shows those ones as well, however if I go to the product pages for the subscriptions they all show as purchased.
Attempting to access my order history from my account page returns the "Sorry, there was a problem handling your request. The system administrator has been notified." error page.
Hi FractalLaw,
I'm sorry for any confusion with this. It looks like this is related to issues we are looking into with the tech team. We'll let you know when its sorted out.
~Sharaya
I noticed that a few other people have had their tags and subscriptions fixes, so I thought I'd ask here again for you guys to take a look at mine.
Customer Service Representative
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Hi FractalLaw,
Thanks for letting us know! I believe the tech team has been poking around to get those fixed but not everybody has been adjusted yet. I've let them know to take a look, and hopefully they should be able to set things straight for you pretty soon.
Just let me know if there's anything else I can help out with in the meantime.
Thanks!
Katina
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Software Test Engineer
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Greetings FractalLaw,
Your Starfinder subscriptions should now be properly displaying as a Charter Superscriber, and your My Subscriptions page should be updated to show your upcoming subscription products. I've double checked to ensure that your original preorder products were replaced with your subscription copies, you should be good to go!
Let me know if you have any other questions and I'll be glad to answer them!
- Erik K