Can't buy anything!


Customer Service

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Hi! I'm having problems with completing my orders. On May 30 I added a new credit card and was able to purchase a couple products without any problem... now, with the same card I can't buy anything!

I've already checked and this card in question works normally on other websites.

Customer Service Representative

Hello Sir Longears,

Your card was initially being declined because it was failing the address verification system. Usually this happens when the billing address attached to the card does not match what your bank has on file. The last few declines were due to, "General decline of the card. No other information provided by the issuing bank." This is a decline on your banks end so I don't have anymore information about it. It may be that we were flagged as potentially fraudulent due to all the previous attempts to run the card.

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