Hi Paizo CS people
Would you be able to organise sending me everything that's ready to go now, please? (A bunch of sidecart items plus the unsuspended May subs). I was going to wait until the June subscriptions, but I think I'd prefer to get this batch first and then the next batch in June, if possible.
I'm not sure how the shipping is set, but I'd like everything to go to the post office box you have on file as quickly as possible (I think that's usps priority). I'm going to have a race!
Also, I seem to have 82 PDFs "saved for later" but as far as I can tell I've already got all of them, so I'm not sure why things ended up like that. Would you also be able to clear this section for me? (I'm hoping you can do it "all in one go". I seem to have to do each one manually).
Thanks heaps
Steve
Customer Service Representative
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Hi Steve!
I've got everything that's ready to go in a new order, but I wanted to double-check with you for shipping. It looks like this order's got the option of USPS Priority (6-10 business days) or UPS International (5 business days), with the latter being $48.55 more.
Right now I've got the order set to use Priority, and I'll send you a confirmation email so you can see what everything adds up to. If you decide you'd like to set your race to hard mode and upgrade your shipping, just let me know and I'll get that taken care of for you. :)
For the "Saved For Later" section, I'm not seeing anything saved on our end of the system. So either I need to do some more digging, or you got bored and deleted them all manually already. :D Is it still showing up on your end?
Hope this helps! As always, just let us know if there's anything else you need. Have a great weekend!
-Katina
Hi Katina
In reverse order: yeah, I'm in an airport so removing items from a sidecart turned into a timed game (I didn't quite make 82 removals in 90 seconds, but I was close!) so no need for anything there. I should have mentioned.
With regard to shipping - I'm pretty sure UPS won't ship to an Australian PO Box. If they've changed that then Yay! Yes please! However, it has to go to the PO Box now since I no longer work at the other place so that needs to be the priority.
Make sense?
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Customer Service Representative
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Okee dokee, I thought that was probably the case for the PDFs. We *can* remove them all in one go if they're piled up in the Saved For Later section, though. So just let us know if you need that again and don't have time to play the removal game. :)
I checked with the warehouse and it seems that our system should not be showing UPS International as an option. I think it's probably showing up because the shipment wants to go in two packages, but I'll just set things to Priority and get them moving as-is. Confirmation email should be coming through in just a bit!
Hope your flight(s) are safe and you enjoy your weekend!
Most of the weekend is going to be in a plane, unfortunately. I'll try though - I have a freshly opened Adventurer's Guide to keep me company. :)
Thanks, Katina
Enjoy the novelty of a couple of days off!