Shopping Cart


Customer Service

Grand Lodge

I can't seem to get my shopping cart to finish the order and move the items to my side cart. Can someone help me out?

Thanks

Rob

Grand Lodge

Hello,

You can disregard this. I changed my payment method from use store credit to a credit card and had it shipped immediately and that worked. Seems the same issue I have had in the past is still a problem. Just can't use my store credit for anything except subscriptions and PDF orders.

Rob

Paizo Employee Customer Service Representative

Hi Rob,

Thanks for letting us know!

I'm sorry it's giving you so much trouble with this; I've moved the items to your sidecart and set the store credit to apply as well. I'll be checking back when we start generating subscriptions for June, to make sure that it does what it's supposed to do.

If you'd prefer to have the order moved back to be shipped immediately, or any other changes, just let me know and I'll be glad to help out.

Thanks!
Katina

Grand Lodge

Hello again,

So I screwed up. I went to check how much the shipping cost would be for the items in my side cart and and clicked ship as soon as possible. I then realized that was not going to work and click to side cart them. Now they have completely disappeared. I was wondering if my mistake can be rectified and the items end up back in the side cart.

Sorry for being a pain.

Rob

Customer Service Representative

Hi Rob,

I think I've rescued the items from limbo and moved them back to your sidecart. Please let us know if anything is missing or looks wrong.

Thanks!
~Sharaya

Grand Lodge

That looks perfect. Thank you!

Customer Service Representative

Oh, good! Glad to hear that. You're welcome!

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