Order 4178009


Customer Service


Hello,

I did not see an option to pay for this order with my store credit and I now have pending credit card charge.

Please use my store credit for this order and do not charge my credit card.

Thank you.

Customer Service Representative

Hello GM_Arrule,

You did not see an option because you set its shipping to ship with your subscriptions. Items in your sidecart will use your subscription payment method because that is what that order will be generated using. If you want to use store credit for an item shipping with your subscriptions you will need to set your subscriptions to use your store credit. You can do this by clicking on My Subscriptions. In the Payment Method for My Subscriptions box on that page there will be a button that says Use My Store Credit.


Ok. Since my subscriptions already use my store credit, I found the pending credit card note baffling.

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