I'm trying to purchase a PFS scenario. But the transaction kept declining when I used my current payment method. I noticed that the address is of my previous residence which I haven't updated on Paizo. I can't add a new address in either the Manage Shipping addresses page (it lacks an "Add" button, just has the options to delete my old addresses) or the Select Address-Enter New Address button when adding new Payment Method (when I enter my new address then click "Select this Address" the page just resets back to the Manage Payment page, and the address still isn't saved but just has an extra address column with no information in the Manage Addresses page).
I tried using Microsoft Edge, Mozilla Firefox, Safari browser from iPhone. All the same results.
EDIT: I also tried using Chrome browser with same results.
Hi Protoman,
Unfortunately, there is not an "add" button on the addresses page. This is a feature request that we have put in with the tech team, but we are unsure of when that may be able to be implemented.
I'm sorry to hear that it's not working to add it through the Payment Method section.
Other options:
1) You can add it by going far enough through the check out process with an item to add an address that way
OR
2) Just send the address to us in a email to customer.service@paizo.com (preferably with a link back to this thread for reference).
Thanks!
~Sharaya