damaged Bestiary 5 from unknown source


Customer Service

Silver Crusade

I was recently given Bestiary 5 as a gift. The back cover has a weird flaw. It almost looks like an extra piece of cardboard got sealed into one corner of the cover when it was assembled, and in creates an odd bulge and line. I'm not sure exactly where it was purchased from; can you guys help me with this?

Customer Service Representative

Hi Redelia,

Please email us a picture that we can pass along to quality control. We'll see what we can do to help from there.

Thanks!
~Sharaya

Silver Crusade

I've just sent two emails with three pictures. Unfortunately, the glossy cover makes it hard to get a good picture, but hopefully together with the description above you have what you need.

Thanks again.

Silver Crusade

Sorry, due to my phone not sending the messages, the emails actually just got sent a moment ago.

Customer Service Representative

It doesn't look like they have come through yet. Did you send them to customer.service@paizo.com?

Silver Crusade

ahh, forgot the dot between customer and service. I just tried again.

The pictures do show a line, but I don't think they make it quite clear that the entire corner is elevated.

Customer Service Representative

Thanks! I've responded to your email.

Silver Crusade

I just wanted to post here in case anyone else is following this that Paizo's wonderful customer service people took care of me. Thanks, guys!

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