I checked on this after I updated my credit-card a few weeks ago (since I never received it) and its flagged as "Pending Suspended".
How can I fixify this?
Hello SCSi,
One of my coworkers suspended the order when they emailed you about the payment method failure so that it wouldn't keep trying to process and spam you with emails. Since we never heard back from you the suspension was never lifted. I have lifted it and the order should be on its way to you soon. Would you like for me to merge it with your April subscription and have it all go out together?
Yes please, that would be great. Thanks for your help.
Hello SCSi,
The orders have been merged. You will be receiving an updated email confirmation reflecting that change.