Order Number 4284014 and 4283396


Customer Service


Good Morning -

Can you please cancel order number 4284014 and 4283396.

Thanks.

J. Dennis


Not sure what is easier to do.

I want to cancel to re-order and combine the orders to save on shipping.

Can you combine them or just cancel and re-order in one group?

Thanks for your help.

J. Dennis

Customer Service Representative

Hello J.,

I have merged them into one order. You will be receiving an updated email confirmation reflecting that change.


Good Morning -

I still have not received this order yet. I checked with my neighbors and my local post office pickup location. Nothing.

Thanks for you help.

J. Dennis

Customer Service Representative

Hello J.,

Your order shipped out on April 11 and had up to 11 business days in transit. That would have put it arriving as late as yesterday. I have set up a replacement order for you which should be on its way soon. In the meantime you may want to contact your local customs and see if they may have it waiting for you. If it does show up before the replacement order ships out please let us know.


Hey - Thanks so much for your help.

I got my package today.

Sorry for the false alarm.

Thanks again for all your help.

J. Dennis

Customer Service Representative

Hello J.,

Thank you for letting me know. I'm glad the order finally arrived! I have cancelled the replacement order so it will not ship out.

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