order 4270547 & 4270540

[Todd_K]

Hello,

I wanted to find out the status of these orders and make sure everything is ok. Several orders placed after have already been shipped.

Thanks in advance

[Sharaya]

Hi Todd,

They are both currently on packing lists, so they should be shipping any time.

Thanks!
~Sharaya

[Todd_K]

Hello,

It has now been another 5 days, other orders have shipped and these are still stuck in the system. It doesn't seem like theyre on the packing lists ready to ship. Please help.

Thank you

[Sharaya]

Hi Todd_K,

Thanks for letting us know. After chatting with the warehouse, it turns out that an item on both of the orders (gargantuan white dragon) was something that they thought was in deep storage and just needed to be transferred to our main warehouse. Unfortunately, they have not been able to track them down. That inventory has now been adjusted and we'll be cancelling all outstanding orders for them. Sorry about that!

Those will be cancelled from the orders so the packing lists will be redone. Please let us know if you want any other changes made to those, otherwise, I'll make sure they ship as soon as possible.

Thanks!
~Sharaya

[Todd_K]

Thank you