| Anguish |
Any chance of it ever happening?
I think the Path of War Expanded has been in there for a very long time... maybe a half-year. Don't know if something just never triggered to let Jeremy at Dreamscarred know that they need to ship you some books, but I'd (still) like a copy.
The quivering cubes I think were part of a larger order that was during a sale goof-up, so the price assigned was likely wrong. While there was a post saying that Paizo would honour the price, I did volunteer that since there was a mistake, I'd be happy to pay normal price. I got most of the order, but the cubes never happened at all, at any price.
It's been a long time on these, so I suspect things are just stuck and need to be stabbed in the face with a hammer, so I'm bringing it you CS' attention.
Thank you.
| Diego Valdez Customer Service Representative |
Hello Anguish,
I just took a look and we have received some copies of Path of War Expanded, so that should be going out along with your April subscription order (I've made a note to check on your order when we run the auth so I can make sure it is in the order).
For the miniatures, I need to ping some folks about that, which may take a little while as some of them are out of the office today. On my end it looks like you ordered more than we have and the system isn't shipping any of them until we have enough to fulfill them all. So I need to manually check the inventory and talk to folks about when/if we will be getting more. I can make sure that what we have moves into your April order.
| Anguish |
Hello Anguish,
I just took a look and we have received some copies of Path of War Expanded, so that should be going out along with your April subscription order (I've made a note to check on your order when we run the auth so I can make sure it is in the order).
For the miniatures, I need to ping some folks about that, which may take a little while as some of them are out of the office today. On my end it looks like you ordered more than we have and the system isn't shipping any of them until we have enough to fulfill them all. So I need to manually check the inventory and talk to folks about when/if we will be getting more. I can make sure that what we have moves into your April order.
Thanks Diego. The authorization for this month has happened, and one of the items has been taken care of of but the Path of War Expanded... not so much. Unless you fiddle with something, it's not going on my shelf this month. <Grin>
| Anguish |
I just want to bring up this again, to make sure nothing goes wrong.
The Path of War Expanded page shows the product is backordered. Still. Also, Order 4249264 shows that it's waiting for backordered product. Not something I usually see for my subscriptions, so I doubt that it's referring to AP #117. Or the cube.
It looks from everything I can see in customer-land like PoW:E just isn't actually available in your system still and now my monthly order is being held.
I know the April shipping thread says that things are estimated to be done April 21st and that's tomorrow, and an estimate is an estimate, but I've got a sneaking suspicion that there's something still rotten with this order and don't want to screw up my subscription.
I'm in no hurry, so if this still takes time, I'm 100% okay with that, but don't want my account any more screwed up than it needs to be. <Grin>
So Diego if you could just... maybe... look into why PoW:E is insisting it's backordered, that'd be appreciated.
| Diego Valdez Customer Service Representative |
Hello Anguish,
Your order is on a pick list right now, which means it is part of the batch of orders the warehouse is currently packing up and shipping out. So it should be on its way any time now. The book says backorder because every copy we have is spoken for. When we sell down stock of something the availability updates sitewide, including on order statuses.