I was wondering can I cancel one book off of a pending order? It was a birthday present and someone else purchased the book.
Customer Service Representative
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Hello HidaOWin,
I've taken a look into your pending order, and since it hasn't been processed for shipping yet, I should be able to cancel part of it for you. I've temporarily suspended the order so it won't go out until I hear back from you, so just let me know what book you'd like canceled, and I'll get that taken care of right away. Once I've done that, I'll unsuspend the order and get it out the door.
Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out as best I can.
Thanks, and have a great day!
Katina
Brilliant could I cancel the Edge of the Empire book, I still need the Age of Rebellion and Force and Destiny.
Cheers!
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Customer Service Representative
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Hi HidaOWin,
Sure thing! I've canceled the Edge of the Empire book, and the other two are still pending. I'll send you an updated confirmation email in just a moment, so you can verify that the correct changes have been made.
I did want to let you know that we're still waiting to receive a restock of the Age of Rebellion Core Rulebook, and it's taking a bit longer than we had anticipated. Once we receive them in stock, your order should be able to ship automatically, and you'll receive a confirmation email to let you know they're on the way. If you'd like to change anything on the order in the meantime, just let me know and I'll be glad to lend a hand.
Please don't hesitate to ask if there are any further questions or concerns that you may have, and I'll be happy to assist you.
Thanks!
Katina