Is it possible to know when this will ship? I'd love to be able to listen to the download before my first session on January 20th. If not, it's not a big deal.
Thank you
Customer Service Representative
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Hello Candide,
Thanks for your question! It looks like your order for the Legends subscription was submitted after we had already generated this month's subscription orders, and as a result your first item was sent to your sidecart. It looks like your subscription order has already processed for shipping, so I am no longer able to add the Legends CD to it.
I'm sorry for the confusion with this! If you'd like to have the Legends CD sent out right away, let me know and I can move it to it's own order. Otherwise, it will wait by default to be sent out with your February subscriptions. If there are any questions or concerns that I can assist you with in the meantime, please don't hesitate to ask and I will be more than happy to lend a hand.
Thanks!
Katina
Have it sent out in it's own order, please. I thought I might be too late to add it to my other subscriptions.
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Customer Service Representative
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No problem, Candide!
I'll get it into a new order, and I'll be sending you an email confirmation as soon as it's submitted. Then once our warehouse processes it for shipping, you should receive a confirmation email for that as well.
Just let me know if there's anything else I can help with in the meantime.
Thanks!
Katina
Katina,
So my group is meeting earlier than expected, so I just bit the bullet and bought the digital download of Edge of Anarchy. Can you cancel my Legends subscription?
Hi Candide,
Thanks for the notification. I have cancelled your Legends subscription. You should get an email that confirms this change to your account.
Thanks!
~Sharaya
Thanks Sharaya, sorry to be a pain about it all. You folks do great work.