Order 4158153

[hjs102]

Hello, I ordered this a month ago and it is now past the 28 day shipping window. I also see the product (Spheres of Power) is listed as out of stock. Could I get an estimate on when this will be in and will ship? Is it also possible to get the pdf copy I bought before it ships?

[Katina Davis]

Hello hjs,

Thank you for letting us know about this! I've taken a look into your order, and it seems that we're still waiting to receive the hard copy of Spheres of Power from our distributor. Because the estimate was 14 - 28 business days, the end of that estimate is actually the 18th of this month, so it's not running behind just yet. I'v heard from our Webstore Coordinator that the manufacturer has sent us copies of the book, but they've been running a bit behind due to inclement weather. As soon as we receive them, they should be placed into your order and sent out as soon as possible.

As for the PDF, unfortunately it is triggered when the order is processed for shipping, and we are unable to send it early. However, once you get the confirmation email that the order has processed for shipping, the PDF should be available on your account automatically.

I hope this helps! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina