Orders 4154080 and 4045114


Customer Service

Owner - House of Books and Games LLC

Hi!

Two minor issues with recent orders.

I went to use my Mythos Dungeon flip mat from order 4045114 and it's sort of messed up, can I exchange it for a replacement? It looks like the printer messed up during printing or something. Picture:

https://www.dropbox.com/s/vtd2og28gdms23h/2016-10-22%2013.57.17.jpg

Also, my Star-Spawn of Cthulhu showed up with his wing broken off, can I exchange it for a non-broken one? Picture:

https://www.dropbox.com/s/w2jcyaei5ezs9nh/2016-12-11%2019.24.47.jpg

thanks!
-burt

Customer Service Representative

Hello gbonehead,

I'm sorry to see that you got damaged items! I have set up replacements for you that will be shipping out along with your January subscription order.

Owner - House of Books and Games LLC

Diego Valdez wrote:

Hello gbonehead,

I'm sorry to see that you got damaged items! I have set up replacements for you that will be shipping out along with your January subscription order.

As always, you all are the absolute best!

Thank you so much!!

-b

Community / Forums / Archive / Paizo / Customer Service / Orders 4154080 and 4045114 All Messageboards
Recent threads in Customer Service