Hello Paizo,
Hope you all are enjoying your weekends? :)
I have a subscription to Pathfinder Pawns... and yet seem to have somehow skipped the Hell's Vengeance Pawns set.
My subscription page says;
Most recent set:
Pathfinder Pawns: Pathfinder Society Pawn Collection shipped by 07/30/16 via USPS Package Service (estimated 9 to 36 business days in transit)
Next set:
Pathfinder Pawns: Curse of the Crimson Throne Pawn Collection
Am I being dumb?
- Sarah
Hi Sarah,
You're not being dumb - but it looks like our system probably is.
I've manually generated the Hell's Vengeance Pawns set to your sidecart. Please let us know if you want it shipped sooner than with your December order.
Thanks!
~Sharaya
Hi Sharaya,
Thanks for clearing that up!
Could you cancel my subscription to Pawns and have the Hell's Vengeance Pawns shipped?
I was intending to cancel after that box anyway, sadly due to a lack of funds :(
Thank you very much for your help.
- Sarah
Customer Service Representative
|
Hi Sarah,
Sure thing! I've canceled your subscription and you should be receiving a confirmation email in just a moment. Since the sidecart won't have any more subscription items to ship with, I've moved the Hell's Rebels collection into it's own order (I'll send you a confirmation email for that in just a sec), and it should be shipped as soon as our warehouse is able to reach it in their queue.
If you'd like to start the subscription back up when times are a bit better, you should be able to do so through the website. Please don't hesitate to ask if there is anything we can help you with in the meantime.
Thanks!
Katina
Thanks Katina, you guys are always fantastic to deal with.
Yes I hope that in the new year I can start up my subscriptions again!