order # 4134226


Customer Service


To whom it may concern;

I placed an order on November 12 2016. The order is still listed as PENDING. What does that mean? When can I expect the item to be shipped?

Any help you can give me regarding this issue would be appreciated. thank you.

John Cacciotti

Customer Service Representative

Hi John,

Pending means that the order is successfully submitted and waiting to be processed for shipping.

This item has a listed product availability of shipping from our warehouse in 1 to 7 business days. This means that we have it available and it will ship as soon as the warehouse gets to it in the shipping queue (how long that takes can vary depending on the volume of orders being processed). More information about product availability can be found here:
http://paizo.com/paizo/faq#v5748eaic9n0o

If you have any other questions, please let us know.

Thanks!
~Sharaya

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