Contributor
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Hey, Team!
Sorry to be a pain, but the excitement is killing me! ;)
The subject subscription order was submitted on October 27th with an estimate of 1 to 7 business days to ship. Unfortunately, I haven't received the shipping notification, yet.
I wanted to check and make sure there aren't any problems with processing the order.
Thanks for your continued hard work!
Sincerely,
Paris
Customer Service Representative
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Hi Paris,
Thanks for the question! I've taken a look into your order, and it seems that everything is good to go. It's on a packing list, so it's in the batch that our warehouse is working on, but they just have not reached it yet. We're still in week 2 of shipping, so this is not abnormal.
They should be reaching your order soon, and once they do, you'll receive a confirmation email to let you know that it's on the way. It shouldn't be much longer! :)
Just let me know if there are any further questions or concerns that you may have, and I'll be happy to help out.
Thanks!
Katina