|
I still show my shopping care the subscriptions for Pathfinder Roleplaying game which I added back in July or so for the Horrors book to be the first of that line, and the Adventure Path to start with book 1 of the current path (Strage Aeons).
I don't know what has happened, but I still dont see that they were ever scheduled to ship. I've added them and clicked on the subscription preferences to have stuff all wait to ship together; but now I see all that is scheduled to ship is my Pathfinder Modules line.
Any info or help you can provide would be appreciated.
-Robert
Hi Robert,
It looks like those didn't get submitted all the way.
I've finished submitting them and added items to the current order. You should get an updated order confirmation email.
If you have any other questions, please let us know.
Thanks!
~Sharaya
|
|
Hi Robert,
It looks like those didn't get submitted all the way.
I've finished submitting them and added items to the current order. You should get an updated order confirmation email.
If you have any other questions, please let us know.
Thanks!
~Sharaya
I think what happened is I failed to notice that I had to scroll down to the bottom of the page and "checkout". It's been a long time since I subscribed to a product line; I must have added both to my cart and thought that was all I needed to do for a "subscription" vs ordering/buying one product a la carte or something.
I appreciate you looking into this and helping to get it rectified.
I will certainly learn from this to scroll down... :-)
-Robert
Customer Service Representative
|
Hi Robert,
Thanks for letting us know! I've put Horror Adventures into your order as well, and I'll be sending you an updated confirmation email in just a moment. Please feel free to look it over and let me know if anything needs to be changed.
Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be glad to help.
Thanks!
Katina