Subscription glitch

[Alenvire]

I got a new CC and it froze my AP book for october. It gave me the option to re run the card, but, after updating the card it took away that option. Now it lists book 3 as payment declined. How do I get that to re activate for october?

[Sharaya]

Hi Alenvire,

I've reset things and tried it again on our side. It looks like it authorized successfully. You should get an updated order confirmation email.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

[Alenvire]

Sharaya wrote:

Hi Alenvire,

I've reset things and tried it again on our side. It looks like it authorized successfully. You should get an updated order confirmation email.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

I did, and thank you!