Order 4117753


Customer Service


Hi,

My first order, 4117753, says it is pending authorization. I may have accidentally closed the Visa authorization page by mistake when submitting my details. Is there a way of resetting the order so I can put my payment details in again? Or is it all OK and just held up your end.

All the best,

Alison.

Customer Service Representative

Hello Alison,

Everything looks good on your order. The payment method authorized successfully and the order is on a picklist right now. This means it is part of the batch of orders the warehouse is currently packing up and shipping out. So it should be on its way soon.

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