Order #4085623


Customer Service

Silver Crusade

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

Hello!

Curse of the Crimson Throne challenges here. After the limited edition was announced, I followed instructions and got confirmation that my regular edition preorder was canceled. As it turns out, though, I got charged for both and I received both in my subscription. Anything I can do?

FYI, please don't duplicate effort, I sent an email about this and forwarded the confirmation email on Tue, Oct 18, 2016 at 3:51 PM.

Customer Service Representative

Hello Terminalmancer,

Thank you for letting us know. I have issued a refund for the book to your original payment method. You should be able to see it on your account as soon as your bank processes it.

Silver Crusade

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

Thanks Diego!

Should I send the wayward book back or something?

Silver Crusade

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps Subscriber

Well, do let me know if you want the book back. I feel bad not sending it back, but if you guys don't want it I can give it away to some other needy Pathfinder... maybe sneak it into the prizes for one of our upcoming conventions or something.

Customer Service Representative

Hello Terminalmancer,

No, you do not need to send it back. Keep it with our apologies. If you don't need it feel free to donate it.

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